Was greeted warmly from the moment I walked in. Handled professionally throughout the process starting with the test drive and vehicle overview, trade in appraisal, the deal and financing. Kyle was extremely knowledgeable on the product and extremely affable the entire evening. After a horrendous experience with another GMC dealer earlier in the day I was thrilled with leaving with my new Sierra 1500 Denali. Well done.
I've always like coming to Star in Quakertown to get work done on my vehicles. I like to see some of the familiar faces there. This time with a semi-new Camaro, I had under 12,400 miles, though I put on my slip that I had that amount just to round off the mileage. Well, when I got a call the car was ready, and how nice it was......I didn't know it meant you took a ride in it. Lol! I read 12,405, on the odometer. Come on guys it is only a 2010!
Josh our Salesman was extremely knowledgeable in every aspect of our sale and made dealing with all the paperwork extremely easy! Besides the dealership I would highly recommend him as a salesman anytime!
I realize driving a different brand of car could come with different things to get used to I thought my brakes sounded and felt different than what I was used to, glad that your personnel took an old lady's concerns seriously and checked them and was able to explain what i was hearing and feeling.
The service team has always tried their best to accommodate me for both regular service and the unexpected. This last visit was for a puncture through a tire sidewall that happened after service hours. I was able to drop off the wheel and tire that evening and pick it up the next day, saving me the need to take off from work and keeping our weekend trip on schedule. Thanks to Lori, Kevin and the sales team for taking the tire after hours.