Customer Reviews

Bought my truck less than 2 years ago, it's been in for service 5 times for the 8 speed transmission. You keep telling me the vehicle isnopereting as GM intended it to. If so, I'll never buy another GMC again. Everyone who drives in my truck asks what's wrong with it. Just wish my truck would drive like every other one.

I had a great experience. I was able to have the recall done without scheduling an appointment. Matt Young was my service advisor and he was able to get my car in the shop right away and have the recall done.

Everyone was super helpful and went out of their way to make sure I got the car I wanted and was happy even after the sale. Definitely highly recommended and will be back!

quick, friendly, professional job

Always a pleasure. Happy employees

The service staff and techs all did a great job and were done in a short time

I received excellent service and engagement.

ok

Two concerns were no addressed on paperwork. Both mentioned on an email and a phone conversation

From check-in to check-out, courteous, timely service as always.

very friendly, no pressure, great coffee machine, (my next trade in will be for that machine), price was good, Eric very helpful

Salesperson was persistent but not pushy in any way. We first met in September and I told him at that time I wasn���t interested until Spring. Over the next several months, he emailed me occasionally just to let me know he didn���t forget about me. Once I was ready to purchase a car, I reached out to him and he worked with me on several cars, new vs. used vs. ���loaner��� cars. Never pushed me one way or another. Just answered my questions, researched, and put together the best deal. The entire team went out of their way to make it a pleasurable experience. Special shout out to the Finance Director who went out of his way when I forgot to bring my check for the down payment when I came to pick up the car

Went in to have the transmission evaluated. Agreed not to have it fixed at this time. The owner cut me a fair deal for the diagnostic fees, but the maintenance team never put the transmission back together. When we confronted the service member Matt, he was rude and combative. Matt threaten my father with violence and manager Mike did nothing.

You better get your facts straight. My car was not in for service on 1-30-20, therefore I am unable to rate anything. But since the survey will not offer "not applicable" as a choice, I have to put something down?????

Friendly, professional and thorough. Excellent staff and great service!

This is our 3 vehicle from star. We are customers for life. Love how we are treated with respect and no back and forth on pricing. The employees from sales, to managers, to the financial team, are mindful of your time and work hard to get into what your are looking for within your budget. Thank you Star, for treating us like family.

Very attentive to my concerns. Found & fixed the issue quickly

Friendly, informative, helpful. Made the process comfortable. Not a high pressure sell.

Everyone was extremely friendly and knowledgeable! Great service! Than you!!

Fast work and good