Jr Cruz was an amazing salesman! Very friendly and worked very hard to get my sale done quickly! I was on a tight schedule! Everyone was so professional! I would definitely recommend this dealership to anyone looking for a car! Great experience!
This is a follow up and conclusion from the 07 Sep 2021 appointment: Working directly with Star GMC Quakertown, Pa service manager Jim Weidau I rescheduled a service appointment for 29 Sep 2021. This was to address the front facing camera issue et al. I added an oil change and tire rotation to the job order. Mr. Weidau and his staff completed the work to my 100% satisfaction in a professional and efficient manner. Work had been finalized, paperwork was accurate and vehicle was ready for pickup on time - as promised. As previously mentioned GMC was very close to losing my business in its entirety. Credit Mr. Weidau, a newly minted manager at Star GMC, for resolving a rather thorny situation. If this level of competence in the service department continues I will have no problem returning for future service and sales needs. This concern has been resolved and can be closed. Best regards, Bret Ewing
Excellent experience purchasing a truck from Star GMC. Sales associate Junior Cruz was very helpful in finding what we were looking for. Matthew Morrison was great facilitating the financing. Overall, a very good experience.
This is our second purchase from Star Buick GMC this year. We are in Virginia and it is worth the drive to have such great customer service from our salesman Mike Dutsch. He was great and kept us informed on our vehicles status, etc. We have given his name and number to a few other people we know. We will be returning customers in a few years!
the vehicle had a glitch that when you turn off the vehicle the bluetooth would also drop off so everytime you started the vehicle back up you would have to re-program the bluetooth setting.the dealership had to replace the radio to fix the problem