Customer Reviews

Buying a car can be stressful but Star and Kyle Thorpe made it easy and enjoyable. The team listened to our needs and provided us with an awesome experience and great customer service as well as a great price.

All staff was polite and helpful, communication was great.

Besides having the greatest staff ever, the coffee and cookies are awesome!

Inspection went fine,but 15 miles down the road my low pressure light went on right rear tire. My tires had been checked and rotated. When I text back my service representative, I have not received a reply back yet

Everyone is always very professional and the service is always the best I've ever experienced. Quick and precise. I never feel taken advantage of either. Everyone always explains everything in detail. If I ever have an issue it is always resolved pretty quickly.

The service is always great! I did run into a problem when checking out. There was another customer when I walked back into the area to pay for my services. He stood right next to me in "my space" while I was giving my card# and amount to the customer service guy. I was very very uncomfortable with someone hearing and seeing my confidential information. Other customers should not be standing in the same space while someone is being waited on. I am very disappointed. Next time I will ask the other customer myself to please step away and wait somewhere else. This should have been done by the customer service gentleman who was helping me!!!!!!

No pressure. Friendly. Jim stayed long past closing to explain my vehicle

Service is always at the highest level from the service advisors to the actual work done on the vehicle. Always happy to send people your way.

The salesmen i worked with (Eric) was incredible. I've bought quite a few cars over my lifetime and Eric ranks at the top of the list of people I've dealt with in terms of knowledge and most importantly, trustworthiness.

I had this appointment made over 2 weeks in advanced. I was told I would get a loaner which is why I agreed to the appointment. Get there and as they are about to give me a loaner they explain that I have to be 25 when I’m 23. I was not told this when I had the appointmnet made. The service advisor who made the appointment even admitted that she did not tell me that rule. I was left with no car to use and they did not do what I asked them to do. My radio has a warranty on it after I got it replaced at the dealership the first time and it still does not work properly. They kept charging me for updates which is not what I wanted. They are uncoordinated and don’t listen to what the customer asks. Will never be bring my vehicle back there again.

Sales manager went above and beyond to find the vehicle I was looking for. They could have done a little better in keeping me informed of the progress when they were trying to obtain the vehicle I wanted.

Excelente staff

Quick and reliable

The Star dealership is the best in the valley. Great employes and outstanding customer service!!!

Great

BEST SERVICE DEPARTMENT ANYWHERE!

Always friendly staff, clean waiting room and speedy service.

Very friendly, helpful, service.

Outstanding service as always , Priscilla is the best , truck was back on the road same day

My salesperson was amazing, as was the manager. Made the whole experience very easy going.