My initial contact with Star Buick GMC in Quakertown was through text messaging with an internet sales rep. (Colleen). She found the exact vehicle I was looking for and gave me a price via texting that she backed up with a written quote. When I arrived at the dealership, the vehicle was waiting in front of the showroom with a sign with my name on it! The process of purchasing the vehicle was easy and the salesman (Zack) was very thorough in not only explaining the features of the car but also setting up them up for me. I would definitely recommend this dealership and would consider buying from Star Buick GMC again in the future.
Originally scheduled appointment, for March 5, realized not able to keep the appointment gave Star a call and was able to get in immediately. Also like the reminder when email comes letting me know what oil life remained on the vehicle. Our lives get very busy and it is great to get that little reminder. Thanks Star!!!!
I find the staff at Star to be courteous and extremely helpful - and very importantly- not pushy! I knew I wanted only a Buick as that has been the only car I have driven since getting my license in 1964! I test drove a very nice (and loaded) used LaCrosse, but it was not for me. I saw a new LaCrosse on the lot and was drawn to it. After test driving it, I was sold. The only question was going to be price. I got a great deal and couldn't be happier. Charlie Wismer was my salesperson and I can't say enough good things about him. He is honest and patient and exhibits the highest integrity. I have been a long-time customer at Star (previously Ken Carr) and have never had a problem or complaint that was not quickly rectified to my complete satisfaction. I will never go anywhere else!