Had a 9:15 appointment but they didn’t actually start working on it till after four . Don’t quite understand why they don’t tell you upfront that it could be all day for an oil change and some filters. Would be nice to know so you could plan ahead not find out at 9:15 it would.be after 12:00 then get a call after 4:00 saying thy we’re starting on it soon . Finally 5:30 get the it’s done call.
Went in for an oil change only to find out I needed 504 more dollars worth of extra work done. It was the same service that I received a few months earlier. I feel I should be informed in advance when service like this is needed if you already know.