Customer Reviews

FOR SOME ODD REASON, EVEN IF IHAVE MY CAR /TRUCK IS PERFECT SHAPE......YOU FIND SOMETHING THAT YOU SAY NEEDS REPAIR!!!! HOW DOES THIS MAGIC HAPPEN!!??

My sales person Jeremy was extremely helpful and knowledgeable when going over the vehicle at delivery. Plus Holly the owner was helpful as well. It's a great bunch of people to do business with. I would definitely buy another vehicle from this dealership. Thank you! John Relvas

It was painless! Dropped the car off waited for the call to come get it and was pleasantly surprised at the service and the people involved

The salesman ,Greg Brennan was wonderful!! Called when he said he would, answered all my questions, ask if I was a Costco member for the discount and even delivered the truck!! This was by far the easiest I ever purchased a new truck!!! I have recommended dealership to everyone who will listen!

Laura in service was very nice and up beat very positive like she cared. Took the truck in for oil change and she called and asked if they should do the inspection on it. I didn���t realize it needed inspection. The vehicle was ready when they said it would be. Very satisfied

Went in for repairs they had to order some parts and had to schedule second day not a problem

It was very easy and stress free to buy my new car

The service department was prompt, courteous and clean.

I helped my 85 year old dad buy a Buick at Star. Chad was our salesman and he did a fantastic job getting my dad through the process.

Easy to talk to, listen to what you say. Try to help any way they can.

Friendly atmosphere.

Ron Fizer and Charlie Wismer were excellent. We had been to many dealerships and were very dissatisfied until we came to Star. We will definitely be back and will recommend to our friends and family. Thanks for the great experience!

As always it was a wonderful experience at the dealership. Kudos to Micheal and Kyle and the rest of the team

The service was great. The only issue that concerned me was the lack of consistent mask wearing by Star employees. Employees were observed in close proximity to each other without masks. An employee (from the showroom area) also walked to the customer waiting area without any mask. In my place of employment there is a strict mask policy. Employees are allowed to remove their mask at their workstation / desk but must "mask up" when someone visits or they leave their area. You should review your Covid policy to ensure compliance with CDC recommendations.

Coffee provided, service of vehicle was explained to me, folks are always kind & courteous.

Candice was fantastic, very attentive, keep me informed, car was done ahead of schedule. Thank you!

I take my vehicle here for service because they do it right

It was a good experience. Process was very low pressure and straightforward all the way through. The only complaint would be that the truck was delivered with the diesel fuel additive tank very low and a couple of nice GMC keychains would be nice when buying a $70K truck instead of the dealer inventory tags.

Great

I typically don't complete surveys like this but I feel compelled to do this one based on the wonderful experience I had with Kate in service. From the minute I stepped into the dealership, I knew that I could count on Kate to look out for my best interests. Getting cars serviced at a dealership has had a negative connotation for as long as I can remember. If you hire more people like Kate, that stigma will quickly become a distant memory.