Confirmed Service Customer
Was told my vehicle that has extremely low miles had extensive work to be done without providing proof. When we said we would go somewhere else the service tech said they weren’t comfortable with us driving it off their lot. I had the work done, but feel like it’s not an honest service department, and that my vehicle was held hostage. That’s really disappointing since we have bought our last 3 vehicles from them. I won’t bring my vehicle back for service ever again.
Michelle A.
EMMAUS,
PA
Business Response
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