I find the staff at Star to be courteous and extremely helpful - and very importantly- not pushy! I knew I wanted only a Buick as that has been the only car I have driven since getting my license in 1964! I test drove a very nice (and loaded) used LaCrosse, but it was not for me. I saw a new LaCrosse on the lot and was drawn to it. After test driving it, I was sold. The only question was going to be price. I got a great deal and couldn't be happier. Charlie Wismer was my salesperson and I can't say enough good things about him. He is honest and patient and exhibits the highest integrity. I have been a long-time customer at Star (previously Ken Carr) and have never had a problem or complaint that was not quickly rectified to my complete satisfaction. I will never go anywhere else!